I was so happy when I received the customs confirmation for the temporary import of my motorbike into Indionesia, looks like I was a little hasty in my celebration though because it seems that DB Schenker Jakarta and DB Schenker Singapore just don’t get it. Its a shame, because they have been wonderful people.
I have copied below the customs confirmation and the email I just receveived from DB Schenker Jakarta that put me in a state of rage. The issue they refer to is what kept the bike in Singapore to start with for nearly 2 weeks. Read the customs confirmation and then read the email from DB Schenker Jakarta and tell me if you think they read the email from customs that I forwarded to them. Emphasis is theirs.
From: iwan kurniawan
Date: Tue, May 10, 2011 at 3:19 PM
Subject: Importing Good with ATA Carnet Form
Dear Mr. Damian Fuller,
Regarding with our discussion this morning about the procedure of imported goods using ATA carnet, we can explain that the procedure is very easy :
Owner of imported goods must fill and signed import declaration and attach with Original documents of ATA carnet and copy of passport and the Bill of Lading.Customs officers will conduct physical inspection to imported goods by comparing data on the ATA carnet documents with imported goods to ensure conformity of goods with the documents .
After finished the inspection, customs officer will sign and give its stamp of approval on the sheet at the top left of the original ATA carnet as permit from the harbor to the regions of Indonesia. At the time of exportation from Indonesia to other countries, the owner of the goods to fill the Export Declaration form by attaching a second sheet document under the ATA carnet of original and copy of passport and copy the documents during the previous import documents.
Once again, Customs officers will inspect the physical goods by comparing data on the sheet with the ATA carnet goods to be exported to ensure conformity of goods with the documents.
After finished the inspection, customs officer will sign and give its stamp of approval on the top right sheet original ATA carnet as permit the loading of goods to the ship to be exported.thats all export import procedures using ATA carnet form in Indonesia, hopefully it can help you to do your activities in Indonesia. Good luck and have a nice trip in Indonesia.
Customs and Excise Office of Tanjung Priok
Db Schenker Jakarta email
Dear Mr. Damian
Received with thanks your document and email confirmation below.
Pls noted that attached Invoice and P. list was not recommended for our custom purpose, since this personal cargo. As our custom regulation, personal couldn’t import motorbike to Indonesia without under or using Diplomatic Facility (under Embassy’s facility).
Pls kindly check and advise this matter to origin for this issue soon.
** Please be informed that our office will be closed on Tue, May 17th, in observance of Vesak Day 2555. We’ll be back to open normally on Wed, May 18th.R> Dody Danar. S. STOcean Customer Service Dept
Schenker Petrolog Utama, PT – (DB) SCHENKERRuko Enggano Megah Unit 7R Tanjung Priok Jakarta Utara14220 – Indonesia